Frequently Asked Questions
Unit is professionally cleaned prior to move in.
Yes, we have an on-site maintenance team.
You can submit a work order via the resident portal.
Our maintenance technician is assigned to the task and will complete within 48 hours of submission.
No, as long as permission to enter is provided.
If it is when the office is open, you can go to the front desk and they will let you in. If it is after hours then a locksmith needs to be called.
As long as the unit is returned in the same condition it was received.
We have a pool, BBQ deck and bicycle storage. Check out our amenities page for more information.
Pools and decks are available all year round.
Laundry units included in our units.
Yes, our community is pet-friendly.
There is a pet deposit of $500 and pet rent is $25 per month.
No breed restrictions at this time.
We do not have a pet park.
Laundry, fridge, range, and dishwasher are all standard appliances.
We do not offer furnished apartments.
We do not offer short term leases.
We do not offer corporate leases.
No, but we do have Amazon lockers and package lockers available.
There are no building quiet hours or fees for communal spaces.
No we don't charge for tours.
Walk ins are welcome.
Our community office is open 5 days a week.
You can apply for an apartment online.
It can take up to 48 hours for an application to be approved.
You will pay a deposit and one month's rent.
Enjoy the process! This is supposed to be a fun process for you!
You can pay online with either a one time payment or setup autopay. We also accept paper checks.
You can pay your rent online through our resident portal.
SCEP after 1 year
Yes, renter's insurance is required.
Utilities are not included in the rent payment.
Call ladwp and So Cal Gas
Spectrum and AT&T are the best options at this community.
Guests cannot stay longer than 7 days, after that they are considered resident. Same lease rules apply for guests.
No, we don't offer a discount like this.
No, you can't sublease your apartment.
The fee for breaking a lease is one month's rent.
Yes, we are located close to public transportation.
The nearest dog park is about 2 miles away.
Yes, we have bike trails near the community.
Residents typically shop at Target, Atwater Village, Americana, or the Glendale Galleria.
The coffeeshop Hilltop its attached to the building.
Off of the 2 from the 5 south
We are located on the corner of Eagle Rock and 48th St.
Didn't find an answer?
Our team is always ready to answer your questions.